Author Topic: Latest version RK crashing system when scanning user folder W10  (Read 757 times)

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May 23, 2022, 12:04:09 am

flatbush71

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  :'(

Old Buck
I've been around forever, just never joined the forum as there was never a problem until now
Been using RK for a long, long time

Reply #1May 23, 2022, 01:20:57 am

flatbush71

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Re: Latest version RK crashing system when scanning user folder W10
« Reply #1 on: May 23, 2022, 01:20:57 am »
Ok guys, it was the Microsoft Office files in appdata.  ;D
Deleted it as I don't use Office anyway.
ESET Scanner crashed Windows in the same spot as well

Reply #2May 23, 2022, 02:47:04 am

Curson

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Re: Latest version RK crashing system when scanning user folder W10
« Reply #2 on: May 23, 2022, 02:47:04 am »
Hi flatbush71,

Welcome to Adlice.com Forum.
Did RogueKiller asked you to upload a crash dump ? Could you please attach RogueKiller scan report with your next reply ?

Regards.

Reply #3May 23, 2022, 04:34:37 am

flatbush71

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Re: Latest version RK crashing system when scanning user folder W10
« Reply #3 on: May 23, 2022, 04:34:37 am »
ok

Reply #4May 23, 2022, 04:38:24 pm

Curson

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Re: Latest version RK crashing system when scanning user folder W10
« Reply #4 on: May 23, 2022, 04:38:24 pm »
Hi flatbush71,

Thanks.

Now, can you archive the following folder, hosts it somewere (Google Drive, Dropbox, etc.), then share the link here ?
C:\ProgramData\RogueKiller

Regards.