Author Topic: TeamViewer Updates Not Being Reported  (Read 733 times)

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March 05, 2021, 06:14:18 pm

garioch7

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TeamViewer Updates Not Being Reported
« on: March 05, 2021, 06:14:18 pm »
Twice in the last month, UCheck has failed to identify that new updates to TeamViewer were available.  I only found out because when I launched TeamViewer, it told me that there were new updates available.

Thank you and have a great day.

Regards,
-Phil
Bleeping Computer Malware Response Instructor

Reply #1March 06, 2021, 02:28:22 am

Curson

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Re: TeamViewer Updates Not Being Reported
« Reply #1 on: March 06, 2021, 02:28:22 am »
Hi Phil,

Thanks for your feedback.
TeamViewer website often changes its structure, breaking our scraping script. We will fix it as soon as possible.

Have a nice week-end.
Regards.

Reply #2March 06, 2021, 06:32:38 pm

garioch7

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Re: TeamViewer Updates Not Being Reported
« Reply #2 on: March 06, 2021, 06:32:38 pm »
Curzon:

Thank you for your prompt reply.  Have a great weekend.

Regards,
-Phil
Bleeping Computer Malware Response Instructor

Reply #3March 06, 2021, 09:58:03 pm

Curson

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Re: TeamViewer Updates Not Being Reported
« Reply #3 on: March 06, 2021, 09:58:03 pm »
Hi Phil,

You are welcome.
I will keep you updated in this thread when TeamViewer scraper is working again.

Have a nice weekend.
Regards.

Reply #4March 17, 2021, 03:46:25 pm

Curson

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Re: TeamViewer Updates Not Being Reported
« Reply #4 on: March 17, 2021, 03:46:25 pm »
Hi Phil,

TeamViewer scrapper is now working as intented.

Regards.

Reply #5March 17, 2021, 05:55:39 pm

garioch7

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Re: TeamViewer Updates Not Being Reported
« Reply #5 on: March 17, 2021, 05:55:39 pm »
Curzon:

Thank you for the fine service.  Much appreciated.  Have a great day.

Regards,
-Phil
Bleeping Computer Malware Response Instructor

Reply #6March 17, 2021, 06:24:19 pm

Curson

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Re: TeamViewer Updates Not Being Reported
« Reply #6 on: March 17, 2021, 06:24:19 pm »
Hi Phil,

You are very welcome.
Have a nice day.

Regards.

Reply #7March 26, 2021, 05:56:17 pm

garioch7

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Re: TeamViewer Updates Not Being Reported
« Reply #7 on: March 26, 2021, 05:56:17 pm »
Curzon:

Your TeamViewer scraper is still missing TeamViewer updates.  I ran UCheck Premium on both of my computers today, and both missed a TeamViewer update, which I found by manually launching TeamViewer and checking for an update.

Submitted for your information.  Have a great weekend.

Regards,
-Phil
Bleeping Computer Malware Response Instructor

Reply #8March 26, 2021, 06:04:00 pm

Curson

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Re: TeamViewer Updates Not Being Reported
« Reply #8 on: March 26, 2021, 06:04:00 pm »
Hi Phil,

Our scrapper is reporting V15.16.8 as the latest version.
Which version is currently installed on your computer ?

Have a great weekend, too.
Regards.

Reply #9March 26, 2021, 06:10:50 pm

garioch7

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Re: TeamViewer Updates Not Being Reported
« Reply #9 on: March 26, 2021, 06:10:50 pm »
Curzon:

That is the new version that I manually installed today: Version 15.16.8, dated 15 March.  UCheck might know the most current version but something must be not working right if TeamViewer is not detecting my computers were running an older version ... ?

UCheck is otherwise working: it found updates for Notepad++ and Calibre today.

Have a great weekend.

Regards,
-Phil
Bleeping Computer Malware Response Instructor

Reply #10March 26, 2021, 10:09:42 pm

Curson

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Re: TeamViewer Updates Not Being Reported
« Reply #10 on: March 26, 2021, 10:09:42 pm »
Hi Phil,

Could you please update UCheck to the latest version, do a scan, than attach the report with your next reply ?

Regards.

Reply #11March 27, 2021, 04:52:01 pm

garioch7

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Re: TeamViewer Updates Not Being Reported
« Reply #11 on: March 27, 2021, 04:52:01 pm »
Curson:

I was running the latest version of UCheck yesterday and today.  Obviously UCheck is not going to find a TeamViewer update today, since I updated it manually in TeamViewer yesterday.

In any event, I am attaching the scan report from today.

I hope this helps.  Have a great day.

Regards,
-Phil
Bleeping Computer Malware Response Instructor

Reply #12March 28, 2021, 11:14:47 pm

Curson

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Re: TeamViewer Updates Not Being Reported
« Reply #12 on: March 28, 2021, 11:14:47 pm »
Hi Phil,

I was wondering if there were two TeamViewer entries on your system, which may confuse UCheck.
According to the report you provided, that's not the case.

I honestly don't know why it was not detected this time.

Have nice week.
Regards.