Author Topic: Incorrectly Reporting Malwarebytes Premium Not Updated  (Read 982 times)

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September 24, 2021, 07:29:43 pm

garioch7

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Incorrectly Reporting Malwarebytes Premium Not Updated
« on: September 24, 2021, 07:29:43 pm »
On both my Dell desktop (XPS 8930 SE) and my Dell laptop (XPS 15 7590), UCheck is reporting that my Malwarebytes Premium needs to updated from 4.4.6. to 4.4.7.  Both computers were already running MBAM 4.4.7.  Both computers are running Windows 10 x64 Pro, Build 19043.1237 (21H1), fully updated.  UCheck version is the latest: 4.1.0.0.

Thank you and have a great weekend.

Regards,
-Phil
Bleeping Computer Malware Response Instructor

Reply #1September 24, 2021, 10:06:35 pm

Curson

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Re: Incorrectly Reporting Malwarebytes Premium Not Updated
« Reply #1 on: September 24, 2021, 10:06:35 pm »
Hi Phil,

As always, thanks for your feebdack.
Could you please attach UCheck scan report with your next reply ?

Regards.

Reply #2September 24, 2021, 10:31:53 pm

garioch7

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Re: Incorrectly Reporting Malwarebytes Premium Not Updated
« Reply #2 on: September 24, 2021, 10:31:53 pm »
Curzon:

Here you go.

Have a great weekend.

Best Regards,
-Phil
Bleeping Computer Malware Response Instructor

Reply #3September 26, 2021, 05:30:37 pm

Curson

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Re: Incorrectly Reporting Malwarebytes Premium Not Updated
« Reply #3 on: September 26, 2021, 05:30:37 pm »
Hi Phil,

It looks like the MalwareBytes developers forget to update the "version" field located inside the "35065F43-4BB2-439A-BFF7-0F1014F2E0CD}_is1" key, which cause UCheck to deduce you are still using the 4.6 version.

The only solution for now is to ignore this UCheck notification until MalwareBytes 4.8 is released. This should correct the whole thing.
Have a nice week.

Best regards.

Reply #4September 26, 2021, 06:52:55 pm

garioch7

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Re: Incorrectly Reporting Malwarebytes Premium Not Updated
« Reply #4 on: September 26, 2021, 06:52:55 pm »
Thank you, Curzon. I have ignored "skipped" the alleged MBAM 4.7 update on both of my computers.

Have a great day.

Regards,
-Phil
Bleeping Computer Malware Response Instructor

Reply #5October 08, 2021, 06:52:57 pm

Curson

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Re: Incorrectly Reporting Malwarebytes Premium Not Updated
« Reply #5 on: October 08, 2021, 06:52:57 pm »
Hi Phil,

MBAM 4.4.8 was released today.
Could you please tell me if installing it solved the issue ?

Regards.

Reply #6October 11, 2021, 07:28:02 pm

garioch7

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Re: Incorrectly Reporting Malwarebytes Premium Not Updated
« Reply #6 on: October 11, 2021, 07:28:02 pm »
Curson:

I can't tell you for sure.  I only run UCheck on Friday afternoons to update both of my computers.  I always manually update MBAM, by selecting "Check for Updates" after booting up each day.  UCheck did not report any MBAM updates available on Friday, so I presume the problem is solved since UCheck did not suggest an MBAM update, but did update other programs.  I believe 4.4.8 was released the day before on Thursday.

I hope this helps.  Have a great day.

Regards,
-Phil
Bleeping Computer Malware Response Instructor

Reply #7October 12, 2021, 06:41:17 pm

Curson

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Re: Incorrectly Reporting Malwarebytes Premium Not Updated
« Reply #7 on: October 12, 2021, 06:41:17 pm »
Hi Phil,

Thanks for your feedback.
Yes, if UCheck does not suggest an update anymore, it means the Registry key was correctly updated this time.

Have a nice week.
Regards.