Messages

1

RogueKiller / Re: Latest version RK crashing system when scanning user folder W10

« on: May 23, 2022, 04:38:24 pm »

Hi flatbush71,

Thanks.

Now, can you archive the following folder, hosts it somewere (Google Drive, Dropbox, etc.), then share the link here ?
C:\ProgramData\RogueKiller

Regards.

2

RogueKiller / Re: Latest version RK crashing system when scanning user folder W10

« on: May 23, 2022, 02:47:04 am »

Hi flatbush71,

Welcome to Adlice.com Forum.
Did RogueKiller asked you to upload a crash dump ? Could you please attach RogueKiller scan report with your next reply ?

Regards.

3

RogueKiller PREMIUM / Re: Updating version 15.4

« on: May 07, 2022, 12:26:10 pm »

Hi Miguel,

Sorry for the late answer.
We are unable to reproduce the issue on our side. Do you use applications that alter the standard behaviour of Windows Explorer (Total Commander, StartIsBack, etc.) ?

Regards.

4

RogueKiller / Re: Tr.Gen and Miner.gen false positive?

« on: April 19, 2022, 02:42:34 pm »

Hi Faergor,

This is now fixed.
Please update your signature database and it won't be detected anymore.

Regards.

5

RogueKiller / Re: Tr.Gen and Miner.gen false positive?

« on: April 18, 2022, 11:34:30 pm »

Hi Faergor,

Thanks for your feedback.
These are false positives. This will be fixed in the next few hours.

Sorry for the inconvenience.
Regards.

6

RogueKiller PREMIUM / Re: How to remove a machine

« on: April 12, 2022, 05:53:50 pm »

Hi RJ99,

Thanks for supporting your product.
You need to remove your old computer from the list of the activated devices. Please see RogueKiller - Manage Activations.

Regards.

Note : This thread has been moved to the "RogueKiller PREMIUM" section for clarity.

7

UCheck / Re: New UCheck GUI

« on: March 12, 2022, 05:07:33 am »

Hi Phil,

Thank you. I will transmit the message.
There is probably some bugs left to be removed. Don't hesitate to post if you find any.

Have a great weekend, too.

Regards.

8

RogueKiller PREMIUM / Re: Updating version 15.4

« on: March 11, 2022, 06:36:26 pm »

Hi Miguel,

Thanks.

Regards.

9

RogueKiller PREMIUM / Re: Updating version 15.4

« on: March 10, 2022, 07:32:28 pm »

Hi Miguel,

It looks like an issue with Windows Explorer shell extension.
In RogueKiller, please go to "Settings" > "Shell Extension" and toggle it to disabled, then do a full system restart.

Did this solve the issue ?

Regards.

10

Malware removal help / Re: Please help

« on: March 09, 2022, 06:19:26 pm »

Hi juherron,

You are very welcome.
Thanks for your feedback.

Regards.

11

Malware removal help / Re: Please help

« on: March 08, 2022, 08:19:37 pm »

Hi juherron,

You are using a completely outdated version of RogueKilller
Please upgrade to the latest version and do a scan. Is the file still detected ?

Regards.

12

Malware removal help / Re: Please help

« on: March 08, 2022, 05:54:52 pm »

Hi juherron,

Welcome to Adlice.com Forum.
Could you please attach RogueKiller full scan report with your next reply ?

Regards.

13

RogueKiller PREMIUM / Re: Updating version 15.4

« on: March 08, 2022, 05:53:17 pm »

Hi Miguel,

Thanks.
We will analyse the logs and come back to you as soon as possible.

Regards.

14

RogueKiller PREMIUM / Re: Updating version 15.4

« on: March 07, 2022, 10:48:47 pm »

Hi miguelgrado,

Welcome to Adlice.com Forum and thanks for supporting our product.
 
RogueKiller was not extensively tested on Windows 11, yet.
Could you please send us the folder (zipped) in C:/ProgramData/RogueKiller ? We'll see if the logs are telling something interesting.

Regards.

15

RogueKiller / Re: Rogue Anti-Malware Questions

« on: February 12, 2022, 10:13:38 pm »

Hi Mops21,

CloudScanner is not implemented in RogueKiller yet. For now, it is only available on Adlice Diag.
Since you are using the Free version, real-time protection and Storage protection are not available, so that why it's greyed out.

I checked the logs and sent and didn't find anything problematic.

Regards.