General Category > Malware removal help

PUM.Proxy Malware Keeps Coming Back

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jagtrader:
I have cleared the malware with RogueKiller but it keeps returning and adding a proxy connection to my chrome browser.

The attached image shows the details of the malware.

Any help with this would appreciated.

Curson:
Hi jagtrader,

Welcome to Adlice.com Forum.
This proxy is not necessary malicious. We need to check this manually.

Please follow the following process :
1) Launch the command prompt windows (cmd) with admin rights and copy/paste the following command :

--- Code: ---netstat -aobn > "%USERPROFILE%\Desktop\netstat.txt"
--- End code ---
Do not close the command prompt !
2) A new file named netstat.txt should has been created on your desktop. Please attach it with your next reply.

Regards.

jagtrader:
Thanks for your help. See attached netstat report.

Curson:
Hi jagtrader,

According to the Netstat log, the port number 8865 is not in use anymore.
Could you please do a new scan with RogueKiller and attach the scan log with your next reply ?

Regards.

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