Adlice forum

General Category => Malware removal help => Topic started by: jagtrader on February 01, 2022, 10:36:57 pm

Title: PUM.Proxy Malware Keeps Coming Back
Post by: jagtrader on February 01, 2022, 10:36:57 pm
I have cleared the malware with RogueKiller but it keeps returning and adding a proxy connection to my chrome browser.

The attached image shows the details of the malware.

Any help with this would appreciated.

Title: Re: PUM.Proxy Malware Keeps Coming Back
Post by: Curson on February 02, 2022, 05:33:52 pm
Hi jagtrader,

Welcome to Adlice.com Forum.
This proxy is not necessary malicious. We need to check this manually.

Please follow the following process :
1) Launch the command prompt windows (cmd) with admin rights and copy/paste the following command :
Code: [Select]
netstat -aobn > "%USERPROFILE%\Desktop\netstat.txt"
Do not close the command prompt !

2) A new file named netstat.txt should has been created on your desktop. Please attach it with your next reply.

Regards.
Title: Re: PUM.Proxy Malware Keeps Coming Back
Post by: jagtrader on February 04, 2022, 08:26:04 pm
Thanks for your help. See attached netstat report.
Title: Re: PUM.Proxy Malware Keeps Coming Back
Post by: Curson on February 04, 2022, 09:37:19 pm
Hi jagtrader,

According to the Netstat log, the port number 8865 is not in use anymore.
Could you please do a new scan with RogueKiller and attach the scan log with your next reply ?

Regards.