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Messages - garioch7

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1
UCheck / Re: Won't Download Notepad++ Version 8.0
« on: June 11, 2021, 07:56:33 pm »
Curzon:

Thank you for your prompt reply.  Makes sense.

Have a great weekend.

Best Regards,
-Phil

2
UCheck / Won't Download Notepad++ Version 8.0
« on: June 11, 2021, 07:45:05 pm »
I just ran UCheck on my desktop and laptop computers.  It found three updates for the desktop (Calibre, VLC, and Notepad++) and successfully installed two of them. It refused to download and install Notepad++ Version 8.0.  I went the website and downloaded it and updated it manually.  Windows 10 Pro Build 21H1, fully updated, running on a Dell XPS 8930 SE desktop.  Same thing on my Dell XPS 15 7590 laptop, running Windows 10 Pro, Build 21H1, fully updated.

I have attached report and screen image from the desktop.  Nothing appears when I hover over the "X".

After manually updating Notepad++ Version 8.0 on both computers, UCheck no longer reports the update as being available.

Thank you and have a great day.

Regards,
-Phil


3
UCheck / Re: VLC 3.0.14 Update
« on: June 05, 2021, 08:57:12 pm »
Curson:

You are correct. I uninstalled both versions of VLC (32 and 64 bit) from my laptop with Revo, and installed only the 64-bit version fresh.  Problem solved.  All is good.  Thank you so much.  Not sure how I wound up with both versions on my laptop.

My desktop had only the 32-bit version of VLC, so I used Revo to uninstall it, and installed a fresh 3.14 version of the 64-bit VLC.

Thank, as always, for your outstanding customer support.

Have a great weekend.

Best Regards,
-Phil

4
UCheck / Re: VLC 3.0.14 Update
« on: May 31, 2021, 07:06:02 pm »
Tigzy:

It states: "Warning! This item is an old duplicate of existing latest version. It will be removed on processing."

I updated both of my computers today to Version 4.0.2.0.  Desktop has no such detection of VLC needing an update; laptop still does, and it is not being removed.

Thank you and have a great day.

Regards,
-Phil

5
UCheck / VLC 3.0.14 Update
« on: May 28, 2021, 08:15:55 pm »
Curzon:

The VLC update to Version 3.0.14 using VLC "Check for Updates" was a botched update on their side.  Users were instructed to manually download the new version, and execute the downloaded file themselves to complete the update.  I have Version 3.0.14 of VLC on both of my computers.  UCheck is reporting that update, yellowed out, with an exclamation mark, with no options to perform the update, even if I so wanted to do so, and no way to dismiss the "update" notice, on my laptop only.  Both computers running the current version of UCheck.  Screen snip and the report from last week (same thing this week) attached. Both computers running Windows 10 Pro Build 21H1.  The laptop is a Dell, Model XPS 15 7590.

Thank you and have a great day.

Regards,
-Phil

6
Curzon:

Thank you very much for investigating and resolving this issue.  I commend you and your colleagues for you outstanding customer support.

Have a great day.

Regards,
-Phil

7
I guess I can only attach one file per message.  Wait a sec, I figured out how to attach the screen snips in one message.

Have a great day.

Regards,
-Phil

8
UCheck / UCheck Incorrectly Reports That Winzip Needs To Be Updated
« on: April 02, 2021, 06:27:50 pm »
Curzon:

Today UCheck reported that Winzip needed to be updated.  Interestingly, both the old and new versions have the same Build Designation (winzip_1.jpg).  When I authorized UCheck to download and install the WinZip update, it wanted to remove Winzip (I have the licenced Pro version) (winzip_2.jpg).  When I launch WinZip Pro Version 25, it informs me that I can the latest version (winzip_3.jpg).

Scan report (winzip.txt) attached.

Thank you and have a great day.

Regards,
-Phil

9
UCheck / Re: TeamViewer Updates Not Being Reported
« on: March 27, 2021, 04:52:01 pm »
Curson:

I was running the latest version of UCheck yesterday and today.  Obviously UCheck is not going to find a TeamViewer update today, since I updated it manually in TeamViewer yesterday.

In any event, I am attaching the scan report from today.

I hope this helps.  Have a great day.

Regards,
-Phil

10
UCheck / Re: TeamViewer Updates Not Being Reported
« on: March 26, 2021, 06:10:50 pm »
Curzon:

That is the new version that I manually installed today: Version 15.16.8, dated 15 March.  UCheck might know the most current version but something must be not working right if TeamViewer is not detecting my computers were running an older version ... ?

UCheck is otherwise working: it found updates for Notepad++ and Calibre today.

Have a great weekend.

Regards,
-Phil

11
UCheck / Re: TeamViewer Updates Not Being Reported
« on: March 26, 2021, 05:56:17 pm »
Curzon:

Your TeamViewer scraper is still missing TeamViewer updates.  I ran UCheck Premium on both of my computers today, and both missed a TeamViewer update, which I found by manually launching TeamViewer and checking for an update.

Submitted for your information.  Have a great weekend.

Regards,
-Phil

12
UCheck / Re: TeamViewer Updates Not Being Reported
« on: March 17, 2021, 05:55:39 pm »
Curzon:

Thank you for the fine service.  Much appreciated.  Have a great day.

Regards,
-Phil

13
UCheck / Re: TeamViewer Updates Not Being Reported
« on: March 06, 2021, 06:32:38 pm »
Curzon:

Thank you for your prompt reply.  Have a great weekend.

Regards,
-Phil

14
UCheck / TeamViewer Updates Not Being Reported
« on: March 05, 2021, 06:14:18 pm »
Twice in the last month, UCheck has failed to identify that new updates to TeamViewer were available.  I only found out because when I launched TeamViewer, it told me that there were new updates available.

Thank you and have a great day.

Regards,
-Phil

15
UCheck / Re: Notepad++ Update Not Downloading Version 7.9
« on: October 06, 2020, 04:32:00 pm »
Thank you, Curzon.  Great service as always.

Regards,
-Phil

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