Messages

1

UCheck / Re: Software request

« on: Today at 03:56:15 pm »

Hi,

Welcome to Adlice.com Forum and thanks for supporting our product.
Thanks for your suggestions. We will review these software and get back to you as soon as possible.

Regards.

2

RogueKiller / Re: Windows/Migration folder reported to be a virus - false positive or real?

« on: August 10, 2022, 01:07:34 am »

Hi Faergor,

You are very welcome.
It should now be fixed.

Regards.

3

RogueKiller / Re: Windows/Migration folder reported to be a virus - false positive or real?

« on: August 09, 2022, 09:44:55 pm »

Hi Faergor,

It's used for hosting Windows migration temporary files and telemetry.
Your system should not be affected, since the folder will be recreated if needed.

Regards.

4

RogueKiller / Re: Windows/Migration folder reported to be a virus - false positive or real?

« on: August 09, 2022, 08:50:58 pm »

Hi Faergor,

Thanks for your feedback.
This is a false positive, don't delete this folder. This will be fixed ASAP.

Regards.

5

RogueKiller / Re: HKEY_LOCAL_MACHINE\Software\Tencent PUP.Gen1 false positive?

« on: July 21, 2022, 06:04:41 pm »

Hi Faergor,

Thanks for your feedback.
This is an old rule when Tencent products were malware. Since it's not the case anymore, we will remove this detection.

Regards.

6

UCheck / Re: ucheck premium

« on: July 09, 2022, 05:49:52 pm »

Hi,

Which RMM are you using ?
I've asked your main developer to take a look at your thread. He will answer you as soon as possible.

Regards.

7

UCheck / Re: ucheck premium

« on: July 03, 2022, 09:49:27 pm »

Hi,

In theory, it should be possible, UcheckCMD Portable not being tied to any Windows account.

However, I strongly advise you to test it before (on a VM, for exemple), because a lot of software write files in the %APPDATA% directory of the user account logged in at the moment of the installation.
Since it's not really an account like the others, SYSTEM has not such a directory so there is no way to tell how the installers will behave.

Regards.

8

RogueKiller / Re: Latest version RK crashing system when scanning user folder W10

« on: May 23, 2022, 04:38:24 pm »

Hi flatbush71,

Thanks.

Now, can you archive the following folder, hosts it somewere (Google Drive, Dropbox, etc.), then share the link here ?
C:\ProgramData\RogueKiller

Regards.

9

RogueKiller / Re: Latest version RK crashing system when scanning user folder W10

« on: May 23, 2022, 02:47:04 am »

Hi flatbush71,

Welcome to Adlice.com Forum.
Did RogueKiller asked you to upload a crash dump ? Could you please attach RogueKiller scan report with your next reply ?

Regards.

10

RogueKiller PREMIUM / Re: Updating version 15.4

« on: May 07, 2022, 12:26:10 pm »

Hi Miguel,

Sorry for the late answer.
We are unable to reproduce the issue on our side. Do you use applications that alter the standard behaviour of Windows Explorer (Total Commander, StartIsBack, etc.) ?

Regards.

11

RogueKiller / Re: Tr.Gen and Miner.gen false positive?

« on: April 19, 2022, 02:42:34 pm »

Hi Faergor,

This is now fixed.
Please update your signature database and it won't be detected anymore.

Regards.

12

RogueKiller / Re: Tr.Gen and Miner.gen false positive?

« on: April 18, 2022, 11:34:30 pm »

Hi Faergor,

Thanks for your feedback.
These are false positives. This will be fixed in the next few hours.

Sorry for the inconvenience.
Regards.

13

RogueKiller PREMIUM / Re: How to remove a machine

« on: April 12, 2022, 05:53:50 pm »

Hi RJ99,

Thanks for supporting your product.
You need to remove your old computer from the list of the activated devices. Please see RogueKiller - Manage Activations.

Regards.

Note : This thread has been moved to the "RogueKiller PREMIUM" section for clarity.

14

UCheck / Re: New UCheck GUI

« on: March 12, 2022, 05:07:33 am »

Hi Phil,

Thank you. I will transmit the message.
There is probably some bugs left to be removed. Don't hesitate to post if you find any.

Have a great weekend, too.

Regards.

15

RogueKiller PREMIUM / Re: Updating version 15.4

« on: March 11, 2022, 06:36:26 pm »

Hi Miguel,

Thanks.

Regards.