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1
RogueKiller / Re: roguekiller main window blocked
« Last post by Curson on Today at 09:21:07 pm »
Hi spasky,

Welcome to Adlice.com Forum.

21 hours for a scan is not normal.
Which version of Windows 10 are you running ? Could you please give RogueKiller V13 Beta a try ?

Regards.
2
RogueKiller / roguekiller main window blocked
« Last post by spasky on Today at 04:29:55 pm »
Hello

I use Windows 10.

I have made my first scan (it took 21 hours, my computer being suddenly extremely slow two days ago). The scan seems to have been successful, detecting 105 problems, and inviting me to open the report.

But I cannot click on any button of the main roguekiller window, and cannot move the window (it was also the case during the scan). It is the only window on my screen that I cannot move or click.

At the beginning of the scan I had the possibility to click on the order "see detections", it opened a second window, which remained open but empty. I can move this window.

Can you please help me? Thanks.

3
Malware removal help / Re: Attempting to Rid Computer of Kovter
« Last post by Curson on October 10, 2018, 09:30:20 pm »
Hi Tom,

You are very welcome.
Could you please attach the Fixlog.txt file with your next reply ?

Regards.
4
Malware removal help / Re: Attempting to Rid Computer of Kovter
« Last post by tcorley@tomcorleyenterpri on October 10, 2018, 09:04:16 pm »
I have followed all of your instructions.  Have run scan and your program has rid my computer of all listed malware, including Kovter.  Thank you very much for your patience and all assistance with this matter.  Greatly appreciated!!!!
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Malware removal help / Re: Attempting to Rid Computer of Kovter
« Last post by Curson on October 10, 2018, 05:46:22 pm »
Hi Tom,

It seeems that FRST did not found the fixlist.txt file.
Please make sure that both FRST.exe and fixlist.txt are located on your Desktop and that their names are not altered (ex. fixlist(1).txt).

Regards.
6
Malware removal help / Re: Attempting to Rid Computer of Kovter
« Last post by tcorley@tomcorleyenterpri on October 09, 2018, 07:56:20 pm »
Have run FRST with "Fix".  I have no results page or cannot find the results page to attach.  It said it has completed task before restarting.  Please advise.  Thank you!
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Malware removal help / Re: Attempting to Rid Computer of Kovter
« Last post by tcorley@tomcorleyenterpri on October 09, 2018, 06:14:29 pm »
Have removed Driver Support, TeamViewer, and VNC.
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Malware removal help / Re: Attempting to Rid Computer of Kovter
« Last post by tcorley@tomcorleyenterpri on October 09, 2018, 06:02:11 pm »
I do not know how to uninstall the listed programs you have listed.  Have gone to Control Panel, cannot locate uninstall option.  Please advise. 
9
Malware removal help / Re: Attempting to Rid Computer of Kovter
« Last post by Curson on October 09, 2018, 12:57:10 am »
Hi Tom,

Please uninstall the following applications :
  • Driver Support
  • TeamViewer (only if you haven't installed it yourself)
  • RealVNC / VNC Enterprise Edition (only if you haven't installed it yourself)
Download attached fixlist.txt file and save it to the Desktop.
NOTE. It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system !

Run FRST and press the Fix button just once and wait.
If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
When finished FRST will generate a log on the Desktop (Fixlog.txt). Please attach it to your reply.

How is your computer running ?

Regards.
10
Malware removal help / Re: Attempting to Rid Computer of Kovter
« Last post by tcorley@tomcorleyenterpri on October 09, 2018, 12:26:36 am »
see attached.  Goes with previous message sent
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